Affiliate Summit is presenting a series of webinars leading up to Affiliate Summit East in NYC, which we were invited to participate in. Since a lot of new merchants and merchants without programs yet are always looking at why affiliates aren’t signing up or want to know how to recruit affiliates, this webinar shows the elements that super affiliates look for in a merchant’s website before they will look at joining your program or posting your links.

We have a related podcast with affiliate Eric Nagel, a super affiliate that explains what he looks for in a merchant site and why.

Affiliate program terms and conditions (or lack thereof) are often misunderstood. Some merchants set up in-house affiliate programs on networks without giving thought to how affiliates might promote their products.

Suddenly an affiliate is successfully promoting a merchant via a pay-per-click campaign that includes the merchant’s brand name. The merchant is shocked, quickly turns off that affiliate and then reverses commissions with the attitude that those sales would have occurred anyway from the natural search results.

But wait, the merchant didn’t specify in their terms that affiliates aren’t allowed to bid on their brand name. They quickly add that in. Problem solved? Maybe.

At the same time, the merchant is noticing that affiliates are ranking higher than the merchant themselves, in the natural search results. The merchant changes their terms to not allow affiliates to have the company’s brand name in their meta tags, titles or file names.

These are two examples of merchants actually hurting themselves.

They need to protect their brand name, but in many instances the merchants do not have an in-house PPC campaign and are not bidding on their own brand. Their competitors could very well be.

In the case of the natural search results, this is what affiliates do. They create pages to get indexed for brands. If an affiliate is ranking higher in natural results for a brand name, then the affiliate is doing their job, and the merchant isn’t doing a good job of SEO on their own.

Merchant terms need to be constructed in a way that is fair to both the affiliate and the merchant. If a merchant has internal staff that overlaps with their affiliates, the terms can be a little more strict.

But, in the case of SEO, even the affiliates that are very good at it can’t control everything the search engines include in natural results. Having terms that exclude paying affiliates that rank high in search results for company names or products will result in fewer affiliates working an affiliate program. Top affiliates won’t give these programs a second look.

Terms and conditions that acknowledge the various types of affiliates that are out there, like coupon, loyalty, and incentive sites are very helpful. Merchants need to think about how to harness the advantages of those types of sites, and encourage affiliates to promote the merchant by creating terms that allow for ethical affiliates to do so.

Balance is the key, along with understanding what you want to gain from your affiliate program.

Download the entire FeedFront issue 14 here

FeedFront issue 14 articles can be found here as well

I have been thinking a lot about affiliate programs that are on auto approval lately. I think the days of auto approval affiliate programs are coming to an end and will either soon either disappear or become rare.

A month or so ago we moved the rest of the affiliate programs we manage to manual approval since most of the applications we were getting were just plain junk. Sites claiming that WordPress.com or Google.com was their domain name and coming from a foreign country was starting to become the norm. Some of these are not exactly who you want to be partners with. These applications on auto approve can easily get bad players into your affiliate program to do harm to good affiliates as well as your brand. You are giving access to trademark bidders, bad ppc bidders, PPV and even spyware.

Lets say a user goes to Google and types in your brand name. They end up clicking on either some ppc ads or a link that automatically puts spyware or malware on the end users computer. That end user is only going to remember typing in your brand name and when they tell friends about your company this is what they will remember, not exactly how you want to be known.

With the FTC cracking down on websites and affiliate programs you should have it in your best interest to know who you are dealing with. Having 1000′s of affiliates in your program isn’t going to help you with sales if they are not doing anything so why bother wasting time policing them. Just announcing that you have a million affiliates tells serious affiliates that your program isn’t performing correctly and you are trying to get sales any way possible. Affiliate programs may better off having a few hundred or a thousand affiliates that are performing then being stuck on trying to raise the number of affiliates in the program.

If the FTC comes knocking on the merchants door saying this affiliate is doing this and that, the only answer they can give them is that they were auto approved into the program and we didn’t know what they were doing. Needless to say this isn’t a good answer. The FTC just gave a huge penalty to a merchant and will require them to monitor their affiliates for a few years. Do you want this to happen to you? I don’t think so as you can avoid all this by putting the affiliate program on manual approval and carefully screen affiliates. You can either do manual approvals and know who you are working with or pay later. You have to make sure the affiliate uses some sort of disclosure that they are being paid to endorse the product especially if they are doing review sites.

As a business you don’t partner with everyone in the world so why should your affiliate program be operated in the same manner. It just doesn’t make good business sense. What I see in the future is serious affiliates not joining affiliate programs that are on auto approve. Wouldn’t you rather have a serious affiliate then 100 that will never do anything at all? Of course you would. Being on manual approval also gives you a chance to contact an affiliate that doesn’t initially look like a good fit and find out how they plan to promote your program. Many affiliates that don’t look right on first look, can end up being great performers because you reached out and talked to them.

Out of the top 100 programs in the Shareasale network, 44 are on auto approval. That means over half are already on manual approval. I would bet that by the end of the year that number of affiliate programs on auto approval will be less then 10. I see no reason to have an affiliate program on auto approval except you having no one running the affiliate program or a lazy affiliate manager is in place. One of the programs we use to manage on the Google affiliate network got 300 affiliate applications a week and we would approve maybe 5 if we were lucky.

If we were on auto approval with them that would be 295 affiliates lousy affiliates that would have been in the program. We now have to watch these affiliates and 90% of them wouldn’t perform anyway so why have them at all. Just the amount of time we used going through the applications was time we could have spent better helping good affiliates get better or recruit better affiliates. It would waste more time being the policeman by letting these affiliates in and having to monitor them more closely.

Is there a benefit to having your affiliate program on auto approval? Yes, It allows the affiliate to get links up sooner, including the bad guys. If you manually approve affiliates the most it should take is 24-48 hours or so. Is that really a long wait. Odds are if an affiliate is looking to work with a good affiliate program waiting a day or two at worst is not that bad.

Most serious affiliates have no problem waiting a day or so to get approved. If they were smart they already emailed the affiliate manager explaining how they would promote the program. Losing affiliates because you are on manual approval is not really the way it is.

Some managers think that they can go back and remove bad affiliates that slipped in by being auto-approved. That is a bad practice for several reasons the biggest being that by the time you remove the affiliate, they already have links up and now they are mad at you when you remove them and will talk trash about your program. Some affiliates you won’t care, others will have better sites that you didn’t give them a chance to talk to you about. Also, with the links already out there, part of the damage is already done.

By having your program on auto approve you are not checking to see if websites are any good and if they have basic things like a terms of service, privacy policy, about us, etc. What if an affiliate joined your program, bought a list of emails and sent out a mass marketing email mentioning your company? Now you have your brand name creating spam and maybe even a Can-Spam issue on your hands. Not exactly what you were thinking when you decided to have an affiliate program.

I mentioned a few reasons why if you are running an affiliate program you should think more about how you are approving affiliates. If you are serious about your business you should be serious about your affiliate program as well.

Expand2Web Affiliate Program

by Vinny on May 9, 2011

Team Loxly would like to announce a new client. The Expand2web affiliate program is now live on Shareasale. With many companies setting up websites aimed at local traffic this theme is great for local optimization.

WordPress Small Business Theme

Are you a consultant or web developer serving small businesses?
Save yourself time and money by using the Expand2Web SmallBiz WordPress Theme when you build websites for your clients.

This theme was developed based on experience building and optimizing hundreds of small business websites. It allows you to spin up and customize a professional, search engine optimized website in less than 1 hour!

This SmallBiz WordPress theme costs $117 per site, and the developer license is $247. As an affiliate, you get 30% of the sale price for each one you sell!

Benefits of Joining

**30% commission on sales of the SmallBiz Theme and SmallBiz Theme Developer License

** Great variety of creative banners, text, keyword links.

** Expand2web is on autodeposit at Shareasale.

** 60 day tracking cookie

** Dedicated affiliate team management by TeamLoxly

** Video tutorials and support for your customers

**Knowledgeable and responsive affiliate manager, accessible by phone, email, Skype, IM and Twitter.

This SmallBiz WordPress theme costs $117 per site, and the developer license is $247. As an affiliate, you get 30% of the sale price for each one you sell!

Click Here to join the Expand2web affiliate program

If you have any questions regarding our affiliate program, please send an email
to Affiliates@expand2web.com.



Thanks to all of our hardworking affiliates, Viator Travel and Tours affiliate program has hit #3 in the Shareasale Top 100 and it isn’t even high season yet!!! That means they are the 3rd best rated affiliate program out of the over 3000 programs that run on the Shareasale network.

If you want to be part of this growing program, please join us. We are on manual approve and require your site to have a privacy policy, so be sure to note that you came from the Team Loxly site and that you have a privacy policy in your site before you apply.

Join the Viator Affiliate Program

Some Team Loxly Projects

by loxly on April 22, 2011

Although we are a successful OPM agency, I wanted to let our site visitors know about some of our other projects that we will be posting about here and that you are free to comment on and that we welcome input on. Because of the number of people that are entering the industry we have created a number of ABCs projects that are helpful to affiliates, bloggers and merchants.

All of the projects impact webmasters whether they are affiliates or not, i.e. Blogging ABCs. That is about blogging, constructing and starting a blog and then going on to monetize it. Bloggers may not consider themselves to be affiliates when in reality they can be very successful affiliates.

We hope you will embrace the ABCs projects, consider being a guest, and recommend topics that we cover. Many of the Affiliate ABCs podcasts will be posted here grouped by similar topics. When we started Affiliate ABCs it wasn’t an organized podcast and over the years people have started requesting that we make a “roadmap” of the podcasts to help people actually follow them in some kind of order.

Here are links to each of the ABCs projects:
Affiliate ABCs Website – Podcasts and articles for getting started as an affiliate. Tips for veterans also.
Blogging ABCs Website – Podcasts and articles for starting a blog or making your blog better, plus how to monetize your blog.
Creative Marketing ABCs – Podcasts and articles for creative people, people that are creative artists but need marketing
Merchant ABCs – Podcasts, articles and videos to teach merchants how to start an affiliate program and manage it the right way.

We’ll be grouping the podcasts together by topics and posting links in posts here, so if you subscribe to each podcast we won’t duplicate info on you :)

Merchant ABCs Podcasts and Upcoming Training

by loxly on November 30, 2010

Merchant ABCs is well under development, with several podcasts of interest to merchants that are considering launching an affiliate program or that already have one. Merchant ABCs podcast #5 is all about what a merchant should expect from their affiliate program, realistic goals and results. While we would love to be able to offer consulting and coaching for every company that contacts us, realistically many companies just aren’t ready. So we created Merchant ABCs podcasts to give those companies a place to start.

We are also launching a training series in the next few weeks that will train merchants on what an affiliate program consists of, what they need to do to implement one, and how to decide if they should manage their program internally or hire a dedicated employee or an Outsourced Program Manager (OPM). Some companies want to “do it themselves” so we decided to help them do just that for a fraction of the cost of one on one consulting and managing. Sign up at Merchant ABCs to be notified when the training is live.