From the category archives:

FeedFront Magazine Articles

The Merchant as Affiliate Conundrum – By Deborah Carney

by loxly on July 10, 2010

I am puzzled by a question that has been raised frequently as of late: “In my store can I affiliate link to other products that I don’t carry?” The short answer is no. The longer answer is to actually ask a question back – “Why do you want to send the shoppers looking for your products away to someone else?”

If you are an ecommerce site (meaning you sell products using a shopping cart) and you have an affiliate program (meaning you pay affiliates to make sales of your products) you want to keep your traffic on your site purchasing from you. Many affiliates will not promote merchants that are featuring products not for sale on their own site. They don’t want to send you their traffic when you might receive compensation, but they definitely will not.

Aside from the affiliate aspect, there is the fact that you as a merchant want to look professional and trustworthy to the shoppers that find your site. If you have links that send your shoppers away, even if they were going to purchase your products and they were just curious and they clicked a link that took them away, they might never find their way back to you. Oops. Plus, it devalues your site and your product(s). Shoppers could get the uneasy feeling that you don’t believe in your product line if you are also selling other people’s products through outbound links.

While you may not have enough merchandise to sell, or you think people are looking for something you don’t have when they land on your site, the better way to handle that is to be sure that your site marketing efforts attract the right shoppers. Then once you have them, you make them feel that you are the only place they should be buying from. If you are selling blue widgets and people are landing on your site from searches for pink widgets, then you need to look at your site structure and content so that you are getting consumers who want to buy blue widgets.

It is the same for information products and sites selling services. If you can’t supply the service directly, have your visitors contact you about what they need, and then you can refer them privately after you have discussed their needs and determined you aren’t the right fit. Sites selling information products tend to cross promote, but again, you are sending your potential buyers off on a “maybe”. It’s much better for you to focus and sell them your own product instead.

You built an ecommerce site to make money by selling your own products. If you want to sell other people’s products, make a separate Web site.

Deborah Carney is an Outsourced Affiliate Program Manager and eCommerce Consultant (TeamLoxly.com) with a site dedicated to teaching affiliates and merchants (ABCsPlus.com) how to maximize their online earnings.

Originally published in FeedFront Magazine Issue 9.
Download the entire FeedFront issue 9 here

Fourth Quarter is Over. Now What? – By Vinny O’Hare

by loxly on March 10, 2010

The rush of Christmas is over, so now would be a good time to see what sold during the holiday season and dedicate a site to that topic. I normally use January as a time to focus on one brand-new site. You can go into your analytics programs and see what people were looking for and make a new niche Web site.

I like to make sites that are not just sites that sell products in the fourth quarter. Too many marketers focus on making a site just for Christmas. You should focus on a site that sells year around. It is also a good time to make that hobby site that you’ve wanted to make for a long time… you know that labor of love that you’ve always wanted to make.

Try to think of things that would sell throughout the year, such as team sports products. Every time you turn on a game all you see is people in the stands with jerseys on from their favorite team. Somebody has to sell them the jerseys it might as well be you. You can also think of all the sports that run the most during the year, my last site was based on NASCAR, since the season practically runs 10 months out of the year.

Kids are playing soccer all seasons, especially in the warm weather states. These kids need new cleats, shorts, balls, etc. You can also look towards your favorite hobby and develop a site around it. Hobbies are all year round also, you don’t take a break from your favorite hobby. Like I’ve said there are many ideas you can get just by looking at your analytics programs.

In addition to your analytics program, you should also look at Google trends, and take a look at the fourth-quarter searches. Odds are using these two tools will enable you to come up with a new site idea.

Some categories that are strong across the calendar year are home renovation, cooking, tools, automotive, and you can break each one of them down into a niche.

For home renovation you might just want to focus on bathrooms. Cooking can be anything from recipes to cooking utensils. Mechanics use tools all year round, and the automotive industry could be broken down in hundreds of ways, from tires to auto insurance.

Speaking of automotive, many people research new cars online before they go into a dealer. They could be doing this research on your site. Automotive manuals are always a big seller for people trying to repair that car.

Affiliate programs exist for almost every niche, and if you can’t find a good one, you can always turn to Google AdSense or some other contextual advertising program.

Vinny O’Hare is the founder of Vincent O’Hare Consulting, (VinnyOHare.com) an Internet marketing service that provides information on how to make money online with affiliate programs and contextual advertising.

Download the entire FeedFront issue 9 here – http://www.scribd.com/doc/24376105/FeedFront-Magazine-Issue-9
FeedFront issue 9 articles can be found here as well: http://feedfront.com/archives/article002334

The Direct To Merchant PPC Minefield

by loxly on September 10, 2009

Direct to merchant (DTM) pay per click (PPC) advertising is being restricted more and more, with major merchants like Amazon and EBay recently saying that they will no longer allow affiliates to use the merchant site as their landing pages in PPC campaigns. What this means is that affiliates that never built websites now need to learn how to do so and how to make landing pages that convert. Even though many affiliates made a lot of money using DTM PPC, the technique has flaws that smart affiliates should have recognized long ago.

First, affiliates have been paying for traffic and sending it off to direct to the merchant. So when the merchant pulls the plug, as many are now doing, they don’t have any residual traffic to a website of their own. The affiliates perfected the keywords and ads, but instead of sending traffic to the merchant, if they had been sending the traffic to their own website they would A. be able to continue without an issue and B. would have been building a site that had some authority and customer trust.

Next if the affiliate had their own landing pages, they could have been building a mailing list to use to contact people about similar or better products. Not a spam list, but a real list built from people that were interested in the product being promoted and possibly other similar products that can be featured on the same site. You can’t go back and change the past, but for the future look at this as an opportunity to do more for building a company brand.

Affiliates that are able to sell well through pay per click ads in the search engines have unique skills that many other people (not only affiliates, but merchants!) don’t have. Leveraging those skills to build traffic to their own websites and to build their own authority, credibility with shoppers, and email lists should take them to new levels that they weren’t aware they could achieve. If an affiliate isn’t good at building websites and landing pages, I recommend they partner with an affiliate that is good at that part, or go to sites such as elance and outsource the pieces they can’t do themselves. In the everchanging affiliate and online marketing landscape, the more you are able to utilize your skills and adapt to new requirements, the more successful you will be.

This was published in FeedFront Magazine Issue #7

Related Podcast

Tips for Taking Pictures for Your Website

by loxly on August 15, 2009

– By Deb Carney a.k.a. Loxly

Web sites need images to break up the text and show your visitors things you want them to see. Taking photos that you specifically want to use on a Web site is different than taking family photos or photos for print production.

First, they don’t have to be huge in size. You simply want an image that is big enough to show what you need, clear and properly exposed. Let’s take this step by step.

Good camera
It doesn’t have to be a DSLR to get good images to use on your Web site. You can use a small camera or even the camera in your phone, as long as it has good optics and exposure settings. The largest size image you want to show on a Web site is about 500×500 pixels, which is very small by today’s camera standards.
But you want that image to be super sharp. If your phone takes blurry underexposed pictures, don’t use it. Most digital cameras are fine for general photography.

If you need to take close ups of products, you will need a better camera, one with a “macro” mode that will let you get close to your subject. Be careful, though, with close up shots that you don’t use a lens that makes the subject distorted (fisheye effect).

And remember that since you don’t need large files you can crop to make the subject bigger.

Hold it Steady
Hold your camera steady when you are taking pictures that you are going to use online. If it is in the evening or at night and you don’t want to use a flash (like night shots in a city for a travel site) lean the camera on a light pole or a mailbox.

Anything that you can set the camera on that won’t move can be used as a makeshift tripod. Even if you have a tripod, some cities and parks don’t allow them to be used in certain areas without a permit.

Good Exposure
For daytime pictures, shooting outdoors in sunlight is usually fine, but avoid shooting directly into the sun. Indoors you want to use a flash to avoid images that are dark or have a yellow overtone to them.

Crop it
Use a photo editing software (most computers come with them now, and there are plenty of free ones) to crop your images and resize them.

The image that comes straight from the camera is WAY too big to use on your Web site. Don’t use the resize tags in your HTML code to make the file fit. Doing that uses valuable bandwidth and slows your page load time.

Open the picture in your editing software and use the crop function to eliminate extra space around your subject. Next resize the image so that it is 500 pixels on its longest edge. Then use File, Save As to save the modified version of your image.

Hopefully these tips will help you take pictures that will spice up your Web site and make a good impression on your site visitors.

Download the entire FeedFront issue 5 here

Who Owns Your Content?

by loxly on July 3, 2009

There are probably more places to host your content for free these days on the internet than there are paid hosts. Between the free sites and social networks where you can have a profile, a page or even a blog, there are many people saying “Why should I host on my own domain?”. And there are just as many people saying “Why would I want to drive people to xxx instead of to my own site?”. Use your own hosted website as a homebase and all those “other places” as traffic cops to get the traffic safely to your home.

You want to own your own content, you don’t want to give it away to another company and you certainly don’t want to worry about being censored or your content “disappearing”. Each “free” host has a catch, each social network has a Terms of Service that allows them to censor your content, and “own” your content. Blogger, Typepad and WordPress.com (the hosted version, not the downloaded version) all have clauses that allow them to remove content that they feel is inappropriate. WordPress.com controls whether you can advertise on your blog there or not. Blogger removed content from a blog that was managed on the blogger host, but was not even actually hosted there! You have the ability to publish from Blogger to your domain and as someone recently discovered, they can remove your content from that domain also. So beware.

Geocities is another example of a place where people hosted for free for years and years and thought they would never have to worry. Yahoo is shutting it down. Several other “free” hosting services through the years have done the same, some vanishing into the night without warning. Hypermart changed from free to paid accounts. If you didn’t upgrade *poof* content was gone.

Free sites have their place, and social networks are certainly great places to have a presence, but keep in mind that all your social marketing should be driving traffic to a central place, and that central place should be under *your* control. A domain you have purchased on hosting you pay for. It can be a simple set of pages that sell your product, a blog that you can change or a complex website, but at the end of the day, you are in control of it. And while we are on the subject, be sure you keep a local backup so that if your host goes down, you can move that content to a new host without worry, and quickly.

Anyone remember NBCi/Xoom.com? More recently, Podango? Facebook, MySpace, Squidoo, Flickr, YouTube and a myriad of other sites are wonderful for creating a presence and connecting with people. But don’t use your Facebook page as your presence on the web. Use it as a funnel to send people to your space where you control the content and the ads. Anytime you rely on another company or their business model to host your content, you are playing with fire.

We recently did a podcast on this subject that you can listen to here, and this article is also published in FeedFront Magazine, which Deborah is a regular contributor to.

Download the entire FeedFront issue 6 here